PRACTICE CLOSED DUE TO LOCKDOWN

HOW DO THE RESTRICTIONS AFFECT THE PRACTICE

Amanda Lawrence Orthodontics will close tonight under the Government enforced lockdown.

APPOINTMENTS AND ADMINISTRATION

All appointments during the lockdown period are cancelled.

We will contact patients to reschedule appointments by order of cancellation once we are permitted to return and reopen.

Our Practice will be closed and our telephones will not be manned so please call when we return.

EMERGENCIES

Under the circuit breaker restrictions orthodontists are only permitted to perform procedures in the management of patients with urgent needs:

* facial swelling

* intra oral swelling

* facial trauma

* dental trauma

* significant/constant/ uncontrollable pain

WHAT DO I DO IF I HAVE AN ISSUE WITH MY APPLIANCES

1) refer to the information and appliance instructions we provided you with at the time we delivered your appliance/s

2) our website has a lot of information that we have added to over the previous lockdowns. There are 2 tabs in particular that will help with emergencies or issues;

The Urgent Orthodontic Care tab – for information on how to fix issues by appliance type.

The Resources Tab – the play button which opens up heaps of videos that will show you how to fix common problems.

3) If you have tried option 1 and 2 then you can email [email protected] and we can send you some further advice, please mark the email Emergency in the subject line.

Please stay healthy and safe – Amanda and the team

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