As a result of todays Government imposed lockdowns that come into effect tonight, the practice will be closed until Thursday the 18th February. We understand that many patients had appointments scheduled that will now be cancelled. We will contact each of these patients as soon as we know when we can reschedule these appointments.
WHAT HAPPENS IF I NEED ASSISTANCE?
Advice from the Australian Dental Association confirms that at this point of time the government has only indicated that dentists in public health care centres can perform emergency treatment. The ADA is advocating the need for private practitioners like Amanda to also be able to provide emergency care over this time. This means that at this point in time Amanda is not considered as an essential health care provider. As the situation is evolving things may change but in the meantime if you are having an issue we can still offer a lot of assistance:
1) refer to the information and appliance instructions we provided you with at the time we delivered your appliance/s
2) our website has a lot of information that we have added to over the previous lockdowns. There are 2 tabs in particular that will help with emergencies or issues;
The Urgent Orthodontic Care tab – for information on how to fix issues by appliance type.
The Resources Tab – the play button which opens up heaps of videos that will show you how to fix common problems.
3) If you have tried option 1 and 2 email [email protected] and we can send you some further advice, please mark the email Emergency.
OUR PRACTICE WILL NOT BE OPEN AND OUR TELEPHONE NOT MANNED SO PLEASE CALL WHEN WE RETURN
Please stay healthy and safe – Amanda and the team