We have received the following update from the Australian Dental Association this morning
‘ The Victorian Government has released new information overnight regarding their new workplace restrictions. For the purposes of the Restricted Activity Directions (Restricted Area) (No 6), effective as at 5 August 2020 from 11.59pm, all public and private health services including dentists are permitted workplaces but only for urgent care in metropolitan Melbourne. Therefore, all dental practices in metropolitan Melbourne are able to operate as a permitted workplace but must only provide urgent care. These directives are issued in accordance with emergency powers arising from declared state of emergency pursuant to the Public Health and Wellbeing Act 2008 (Vic).’
This means that we can now only see patients for urgent dental care eg emergencies causing pain or resulting from trauma that can not be managed at home by the information provided initially with appliance instructions or by information available on our website www.amandalawrence.com.au. Videos will be available on our website soon to further assist patients with this information.
The ADA has advised that patients must be triaged and screened to assess the need to be seen as an emergency. This will be done by Amanda either by email or phone before consideration for any emergency appointments. To organise this please email us with photographs to [email protected]
If you require elastics or wax please contact us by email and we will organise for these to be sent to you. Please let us know what type of elastics are used.
We will have someone remotely watching our emails throughout this period but please be mindful that we will be unable to have access to full records so we will only be able to answer limited administrative questions.
The Australian Society of Orthodontists has advised us that hopefully we may only have a 4 week delay until we can see our patients in active treatment. We will be in contact to schedule appointments as soon as we are have more information.
OUR ROOMS ARE NOW CLOSED AND OUR PHONES ARE NOT MANNED.
But we are wanting to assure all our patients and families that we will respond to emails as soon as possible and our thoughts are with everyone.
IMPORTANT IStay Safe!